Luxury Airport Services B.V.
Last updated: 12 October 2026
Luxury Airport Services B.V. (hereinafter referred to as "LAS", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Statement explains how we collect, use, store, share and protect personal data in connection with our website, bookings, airport assistance services and other business activities.
LAS processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Dutch GDPR Implementation Act and other applicable privacy legislation.
This Privacy Statement applies to clients, passengers, website visitors, business partners, suppliers and other individuals whose personal data is processed by LAS.
The data controller is:
Luxury Airport Services B.V.
World Trade Center Schiphol Airport
The Netherlands
Website: www.luxuryairportservices.com
Email: info@luxuryairportservices.com
Depending on the nature of a service and the contractual arrangements involved, LAS may act as an independent data controller or as a data processor on behalf of another organisation.
LAS may collect or receive personal data when:
Personal data may be provided directly by you or received through authorised third parties involved in arranging your services.
Depending on the nature of the service, LAS may process the following information.
LAS does not routinely request passport details or copies of travel documents as part of its standard booking procedures.
However, certain third-party service providers, airport authorities or international partners may require passport or identification information to arrange or confirm a specific service.
In such circumstances, LAS may request the necessary information from the client or booking intermediary by email and share it with the relevant service provider solely for the purpose of arranging or performing the requested service.
LAS will only request and process such information where necessary and permitted under applicable data protection legislation.
Passport and identification information will not be retained longer than necessary for the relevant purpose or an applicable legal obligation.
Payments may be processed by external payment service providers. LAS does not routinely store complete credit card details processed through such providers.
When you visit our website, we may collect technical information such as your IP address, browser type, device information, pages visited, date and time of access and other information relating to website usage.
We may retain correspondence relating to enquiries, bookings, operational matters, complaints, feedback and business relationships.
Where necessary for a requested service, LAS may process information concerning reduced mobility, medical assistance requirements or other special needs.
Where this involves special categories of personal data, processing will take place only where an appropriate legal basis and an applicable GDPR exception exist.
LAS processes personal data for the following purposes:
Booking and Service Management
To prepare, confirm, coordinate and perform airport assistance, Terminal Services, VIP Centre Services, Worldwide Airport VIP Services, Car Services, Private Aviation Services and other requested arrangements.
Communication
To respond to enquiries, provide quotations, send booking confirmations, communicate operational updates and provide customer assistance.
Payments and Administration
To process payments, issue invoices, administer refunds and comply with financial and legal obligations.
Business Relationships
To establish and maintain relationships with corporate clients, travel agencies, concierge companies, suppliers and other partners.
Service Quality
To manage customer feedback, investigate complaints, resolve disputes and improve our services.
Marketing
To send newsletters, promotional information and service updates where permitted by applicable law.
Legal Compliance and Security
To comply with legal obligations, protect our operations and prevent fraud or misuse.
LAS processes personal data on one or more of the following legal bases, depending on the circumstances:
Where LAS receives passenger information from an intermediary, the applicable legal basis depends on the nature of the booking, the role of the parties and the purposes of processing.
Consent may be withdrawn at any time where processing is based on consent.
LAS frequently receives bookings through travel agents, corporate clients, concierge companies and other intermediaries.
These parties may provide personal information about passengers who have not contacted LAS directly.
The party providing the information is responsible for ensuring that it has an appropriate legal basis to collect and disclose the information and for complying with its own privacy obligations.
LAS processes the information for the purpose of arranging and performing the requested services and other purposes permitted by applicable law.
Where LAS acts as an independent data controller, it remains responsible for its own GDPR obligations.
To arrange and perform services, LAS may share relevant personal data with:
LAS may act as an intermediary for services performed by independent third-party providers.
Such providers may process personal data under their own privacy policies and legal responsibilities.
LAS only shares information reasonably necessary for the relevant purpose and implements appropriate contractual safeguards where required.
LAS does not sell personal data to third parties.
LAS arranges airport and travel-related services worldwide. Consequently, personal data may need to be transferred to or accessed by service providers outside the European Economic Area ("EEA").
Such transfers may be necessary to arrange or perform services requested by clients.
Where personal data is transferred outside the EEA, LAS will comply with the applicable requirements of Chapter V of the GDPR.
Depending on the circumstances, transfers may be based on an adequacy decision, appropriate safeguards such as Standard Contractual Clauses, or another legally permitted transfer mechanism.
In specific circumstances, a transfer may be necessary for the performance of a contract, subject to the requirements and limitations of Article 49 GDPR.
LAS will assess the applicable requirements and safeguards for international transfers.
LAS retains personal data for as long as reasonably necessary for the purposes for which it was collected and processed, including booking administration, maintaining business relationships, customer service, financial administration, legal compliance and the establishment, exercise or defence of legal claims.
Retention periods depend on the nature of the information and the purpose of processing.
LAS periodically reviews the personal data it retains and will delete or anonymise information when continued retention is no longer justified.
Our website may use cookies and similar technologies to ensure proper functionality, analyse website performance and improve the user experience.
Depending on the technologies used, these may include necessary, functional, analytical and marketing cookies.
Where legally required, LAS will request consent before placing non-essential cookies.
Visitors may manage their preferences through the available cookie settings and their browser settings.
Additional information about cookies and relevant third-party providers will be provided through the website's applicable cookie information.
LAS may send newsletters, service updates and promotional communications where permitted by applicable privacy and electronic communications legislation.
Where consent is required, such communications will only be sent after valid consent has been obtained.
Recipients may unsubscribe at any time using the unsubscribe option provided or by contacting info@luxuryairportservices.com.
Unsubscribing from marketing does not affect essential booking-related or operational communications.
LAS implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, disclosure and unlawful processing.
Access to personal data is restricted to personnel and service providers who require it for legitimate operational purposes.
Where personal data is shared electronically, LAS takes measures appropriate to the sensitivity of the information and the associated risks.
No electronic communication or storage system can be guaranteed to be completely secure.
If you suspect misuse or unauthorised access to personal data, please contact us.
Subject to applicable legal conditions and exceptions, you have the right to:
Requests can be submitted to info@luxuryairportservices.com.
LAS may request additional information where reasonably necessary to verify your identity.
We will respond without undue delay and generally within one month of receiving your request.
Where legally permitted, this period may be extended by up to two additional months. You will be informed of such an extension within the initial one-month period.
Certain personal data is necessary to arrange and perform the services requested from LAS.
This may include passenger names, flight information, contact details and other information required by the relevant service provider.
If necessary information is not provided, LAS or its service partners may be unable to confirm or perform the requested service.
LAS may process personal data relating to children when they are included in a booking.
Such information will only be processed where necessary for the requested service and in accordance with applicable legislation.
Where appropriate, booking information should be provided by a parent, legal guardian or other authorised person.
LAS does not currently use solely automated decision-making, including profiling, that produces legal or similarly significant effects on individuals.
Should this change, LAS will provide the information required by applicable legislation.
If you have concerns about how LAS processes personal data, please contact us at info@luxuryairportservices.com.
You also have the right to lodge a complaint with the competent supervisory authority.
In the Netherlands, this is:
Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl
Our website and communications may contain links to websites or services operated by third parties.
LAS is not responsible for the privacy practices of independent third-party organisations.
We recommend reviewing their privacy policies before providing personal information.
LAS may update this Privacy Statement to reflect changes in its services, business operations, legal requirements or data processing practices.
The latest version will be available on our website.
Where legally required, LAS will provide additional notice of material changes.
Luxury Airport Services B.V.
www.luxuryairportservices.com
info@luxuryairportservices.com
Last updated: 12 October 2026